Privacy policy

 

Last updated: 27.10.2025

We’re committed to protecting your privacy. This Privacy Policy explains how Green Brothers Games LLP (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit or make a purchase from our website.


1. Who we are

We are Green Brothers Games LLP, the creators of The Sock Game.
Registered in the United Kingdom.
If you have any questions about this policy or your personal data, please contact us at:
jonoandnick@thesockgame.co.uk


2. What information we collect

We only collect the information we need to run our business and provide our services. This includes:

  • Information you give us:
    Your name, email address, delivery address, payment details, and any messages you send us (e.g. via contact forms or email).
  • Information we collect automatically:
    When you visit our website, we may collect your IP address, browser type, device, and how you interact with the site (using cookies or analytics tools).
  • Information from third parties:
    If you buy through platforms like Amazon, TikTok Shop or Etsy, they may share relevant order details (such as your name and address) with us so we can fulfil your order.


3. How we use your information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your purchase or enquiry.
  • Improve our website, products, and customer service.
  • Send you marketing emails if you’ve opted in (you can unsubscribe anytime).

We will never sell or rent your personal data to anyone.


4. Sharing your information

We only share your data with trusted service providers who help us run our business — for example:

  • Delivery companies (e.g. Royal Mail, couriers).
  • Payment processors (e.g. Stripe).
  • Website and IT service providers.

These partners only receive the information necessary to perform their function and must keep it secure.

5. Cookies

Our website uses cookies (small text files stored on your device) to make the site work properly and help us understand how people use it. You can manage or delete cookies through your browser settings at any time.

6. How we protect your data

We use appropriate security measures (encryption, password protection, limited access) to protect your information.
We only keep your data for as long as necessary for the purpose we collected it.


7. Your rights

Under UK data protection law, you have the right to:

  • Access the data we hold about you.
  • Ask us to correct or delete your information.
  • Withdraw your consent for marketing.
  • Complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled (www.ico.org.uk).

To exercise any of these rights, please email us at jonoandnick@thesockgame.co.uk


8. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will appear on this page with a new “last updated” date.


Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
jonoandnick@thesockgame.co.uk